Shipping Policy
Shipping Policy
Thank you for choosing The Proper Paw! We are dedicated to providing your pets with high-quality essentials. Below you will find the details regarding our shipping process.
Processing Time All orders are handled with care and are typically processed within 2–3 business days (excluding weekends and holidays). Once your order is processed, you will receive an automated email containing your tracking information.
Shipping Rates & Delivery Times We aim to deliver your pet essentials as efficiently as possible. Because we source specialized items, shipping times may vary based on your location:
- Standard Shipping: Typically arrives within 7–12 business days.
- Free Shipping: We offer FREE Standard Shipping on all orders over $50.00.
- Flat Rate: For orders under $50.00, a flat shipping rate is calculated at checkout based on your delivery address.
Order Tracking As soon as your package ships, we will send you a tracking number via email. Please note that it may take up to 48 hours for the carrier to update the status of your package. You can track your order directly on our website via the "Track My Order" link in our footer.
Shipping Limitations
- We currently ship to [Insert Countries, e.g., United States and Canada].
- The Proper Paw is not responsible for any shipping delays caused by carrier disruptions or customs clearance processes, which are beyond our control.
- Please ensure your shipping address is accurate. We are not responsible for packages delivered to incorrectly provided addresses.
Questions? If you have any questions about your order or our shipping process, please reach out to our team at [support@theproperpaw.store]. We are always here to help!